Refund Policy

Refund Policy

At MiniMuff, we want every child to enjoy their calm childhood in softly made clothing. If something isn’t right with your order, we’re here to help.

When is a refund applicable?

Refunds are only applicable if:

• You received a damaged product
• You received the wrong item
• Items must be unused, unworn, unwashed, and returned with original tags intact

When are refunds not applicable?

• Change of mind
• Incorrect size selection
• Sale or discounted items
• Items damaged due to customer use

We recommend checking our size guide carefully before ordering our cute soft things for cuties to ensure the perfect fit.

Refund Process

Once your return is received and approved, the refund will be processed as follows:

• Refunds are completed within 10–14 working days
• Shipping charges are non-refundable, except in case of damaged or incorrect items

Refund Method

• Refunds are issued via the original payment method or bank transfer
• For Cash on Delivery (COD) orders, refunds are processed via bank transfer

Need Help?

For refund requests or any related questions, please contact us:

Email: info@minimuff.com

WhatsApp: +92 XXX XXX XXX